TIMED ENTRY POLICY:
Tickets are valid for date and check-in time selected at time of purchase. Based on time selected, tickets will scan up to15-minutes early and one-hour after the check-in time selected. Once inside, guests can stay and play until closing time.
TICKET CHANGE POLICY:
Ticket changes may be made up to 24-hours in advance of your scheduled visit by creating an account. There is no guarantee of availability for date or time changes, as only the date and time reserved at the time of purchase are guaranteed. Additional costs apply for dates with higher ticket prices.
INCLEMENT WEATHER POLICY:
You are purchasing tickets for an event held outdoors that will take place rain-or-shine. Depending on the severity of the weather, some animals may need to take shelter for their comfort and safety. In addition, some attractions may need to temporarily close for guest and staff safety. In very rare cases, severe weather may force us to close the Farm. Rainchecks will be issued only when the Farm closes for the day. Rainchecks will be issued in the form of a coupon code equal to the amount of your original purchase. This coupon code can be used to rebook for any event at our farm and will expire after 1 calendar year from the issue date. You must re-book your tickets online in order to use your raincheck code. If you would like to change your reservation, then refer to the Ticket Change Policy above and follow instructions to make changes to your order as provided in the confirmation email.
Notifications regarding weather related closings are posted on our Instagram and Facebook Page when closing occurs. Tickets are non-refundable and make-up dates will not be provided should you opt to cancel your visit due inclement weather such as cold or rain.
REFUND POLICY:
All purchases are final - No refunds.
Failure to redeem tickets and/or complete visit as scheduled, for any reason, is considered a no-show and full forfeiture of tickets and services rendered.
CLOSURE POLICY:
Should Patterson Farm Market & Tours be forced to close for any reason, including weather, then a ticket voucher equal to the amount of your original purchase will be issued to the purchaser which may be used towards a future visit within one calendar year from the issue date. You must book your ticket for a future visit online in order to enter this voucher.
NORTH CAROLINA AGRITOURISM LIABILITY ACT
WARNING: Under North Carolina law, there is no liability for an injury to or death of a participant in an agritourism activity conducted at this agritourism location if such injury or death results from the inherent risks of the agritourism activity. Inherent risks of the agritourism activities include, among others, risks of injury inherent to land, equipment, and animals, as well as the potential for you to act in a negligent manner that may contribute to your injury or death. You are assuming the risk of participating in this agritourism activity. GS 2005236
GAPS: Our farm uses Good Agricultural Practice Standards; therefore, no outside pets are allowed on our farm, with the exception of service dogs.
By signing below and/or completing this purchase, you, any person in attendance with you, any person receiving ticket, season pass, or other gift (in relation to Patterson Farm Market & Tours) from you, all family, heirs, executors and administrators fully acknowledge receiving advisement of risks and hereby agree to hold harmless and do forever release Patterson Farm Market & Tours, along with it's directors, owners, staff, volunteers, vendors and any affiliates should any issue, injury, illness or death arise for any reason to yourself, any member of your family, or any person in attendance with you; for all current and future liability related to a visit to Patterson Farm Market & Tours.
Any guest entering Patterson Farm Market & Tours premises do hereby agree to terms, conditions, and waivers.
