By purchasing or using a ticket and entering Patterson Farm Market & Tours, guests acknowledge and agree to the following terms, conditions, policies, and applicable waivers.
Admission Policy
Admission tickets are required for all guests ages 2 and older. Children under age 2 are admitted free and do not require a ticket unless otherwise specified for a particular event or experience.
Tickets are valid only for the event, date, and ticket type purchased, subject to the Ticket Change Policy below.
Timed Entry & Arrival Policy
For events using timed entry, tickets are valid for the date and check-in time selected at the time of purchase.
Tickets may scan beginning up to 15 minutes before the selected check-in time. Guests arriving later than their scheduled check-in time on the same day may still use their tickets; however, a late arrival does not extend the Farm's operating hours or the guest's visit beyond the posted closing time.
Once admitted, guests are welcome to stay and enjoy the Farm until closing.
We recommend arriving with at least two hours remaining before closing to enjoy all the Farm has to offer.
Ticket Change Policy
Ticket changes may be made up to 24 hours before your scheduled visit through your ticketing account.
For changes requested less than 24 hours before your scheduled visit, please email
[email protected] or reply to your ticket confirmation email. Changes are subject to availability, and only the date and time originally reserved are guaranteed.
If tickets are changed to a date or ticket option with a higher price, the guest is responsible for paying the difference.
If tickets are changed to a date or ticket option with a lower price, the difference will be refunded to the original method of payment.
Ticket changes must be made before the original scheduled visit. Unused tickets are subject to the No-Show Policy below.
Weather & Farm Closure Policy
Patterson Farm Market & Tours is primarily an outdoor agritourism destination, and events are generally held rain or shine.
Weather conditions may affect the availability of certain attractions, activities, crops, animals, rides, or experiences. Animals may be moved to shelter for their comfort and safety, and individual attractions or activities may temporarily or permanently close for the day when necessary for guest, employee, or animal safety.
The temporary or individual closure of an attraction, activity, crop area, animal experience, ride, or other offering does not constitute a Farm closure and does not qualify for a refund or Farm Closure Credit.
If Patterson Farm Market & Tours remains open but a guest chooses not to visit because of rain, cold, heat, or other weather conditions, the purchase remains subject to our standard Ticket Change and Refund Policies.
If the Farm Closes
If Patterson Farm Market & Tours closes to the public due to severe weather, unsafe conditions, or another circumstance requiring the Farm to close, the original purchaser will receive a Farm Closure Credit equal to the full amount of the original order, including prepaid add-ons and processing/service fees.
If the Farm closes after guests have already checked in, affected guests will still receive a Farm Closure Credit to return for another eligible visit. The amount of time already spent at the Farm prior to the closure will not affect eligibility for the credit.
The Farm Closure Credit will be issued as a coupon code and may be applied toward tickets for a future Patterson Farm Market & Tours event that is open to the general public.
Farm Closure Credits may not be applied toward field trips, educational group bookings, summer camp registrations, private events, or other non-public bookings.
Farm Closure Credits:
Are valid for 12 months from the date of issuance.
Must be redeemed by booking a new eligible visit online.
Have no cash value and cannot be redeemed for cash.
Weather-related closures and important operating updates are communicated through Patterson Farm Market & Tours' official Facebook and Instagram pages and other available communication channels.
Refund & No-Show Policy
All ticket purchases are final and non-refundable except where otherwise expressly stated in these policies.
Approved ticket changes to a lower-priced date or ticket option will receive a refund of the applicable price difference to the original method of payment.
Farm Closure Credits are rebooking credits and are not cash refunds.
Failure to use tickets on the scheduled date without an approved ticket change will be considered a no-show and will result in forfeiture of the ticket purchase.
Ticket Transfers & Resale
Tickets may be transferred or given to another guest for use, provided the ticket remains valid for its applicable event, date, time, and ticket type.
Unauthorized resale of Patterson Farm Market & Tours tickets is prohibited. Tickets obtained through unauthorized resale may be canceled or refused without refund.
Attraction & Activity Availability
Patterson Farm Market & Tours is a working farm and outdoor agritourism destination. Attractions, activities, crops, animals, rides, entertainment, food offerings, and other experiences are subject to change or availability without notice due to weather, crop conditions, animal welfare, maintenance, staffing, safety considerations, or other circumstances beyond our reasonable control.
The closure or unavailability of an individual attraction, activity, crop, animal experience, or other offering does not qualify for a refund or Farm Closure Credit when the Farm remains open.
Minor Supervision
Parents, guardians, and responsible adults are responsible for the supervision and safety of children and minors in their care while visiting Patterson Farm Market & Tours.
Children should remain appropriately supervised at all times and must follow posted rules, safety instructions, and directions provided by Farm employees.
Guest Conduct & Safety
For the safety and enjoyment of our guests, employees, animals, and property, all guests are expected to follow posted rules and instructions provided by Patterson Farm Market & Tours employees.
Patterson Farm Market & Tours reserves the right to refuse admission or require a guest to leave the premises for unsafe, threatening, abusive, disruptive, destructive, or inappropriate behavior; failure to follow safety rules or employee instructions; intoxication that creates a safety or conduct concern; or conduct that endangers guests, employees, animals, or property.
Guests removed for such conduct are not entitled to a refund or ticket credit.
Pets & Service Animals
For food safety, agricultural safety, animal welfare, and the protection of our crops and guests, pets are not permitted at Patterson Farm Market & Tours.
Trained service animals as defined by the Americans with Disabilities Act are permitted in areas open to the public, subject to applicable health and safety requirements. Service animals must remain under the control of their handler at all times.
Personal Property
Guests are responsible for their personal belongings while visiting Patterson Farm Market & Tours. To the extent permitted by applicable law, Patterson Farm Market & Tours is not responsible for lost, stolen, misplaced, or damaged personal property.
North Carolina Agritourism Liability Warning
WARNING: Under North Carolina law, there is no liability for an injury to or death of a participant in an agritourism activity conducted at this agritourism location if such injury or death results from the inherent risks of the agritourism activity. Inherent risks of agritourism activities include, among others, risks of injury inherent to land, equipment, and animals, as well as the potential for you to act in a negligent manner that may contribute to your injury or death. You are assuming the risk of participating in this agritourism activity.
N.C. Gen. Stat. § 99E-32
Acknowledgment of Risk & Release
Patterson Farm Market & Tours is a working farm and agritourism destination. A visit may involve inherent risks associated with outdoor and agricultural environments, including, but not limited to, uneven terrain, changing weather conditions, farm equipment, animals, plants, insects, agricultural activities, rides, attractions, and interaction with other guests.
By entering the property and participating in activities, guests acknowledge the inherent risks associated with visiting and participating in activities at an agritourism operation and voluntarily assume those inherent risks to the extent provided by applicable law.
To the extent permitted by applicable law, guests agree to release and hold harmless Patterson Farm Market & Tours, its owners, directors, employees, volunteers, vendors, and affiliates from claims arising from the inherent risks associated with participation in agritourism activities.
Nothing in these Terms & Conditions is intended to waive rights or impose limitations beyond those permitted by applicable law.
Photo Release Disclaimer
By purchasing a ticket to Patterson Farm Market & Tours, the ticket holder grants Patterson Farm Market & Tours and its authorized representatives the right to photograph, film, or otherwise capture the ticket holder's image, likeness, and/or voice while on the Farm premises.
These photographs and recordings may be used for promotional, advertising, and marketing purposes in print, digital, and social media formats without additional consideration or compensation to the ticket holder.
By completing a ticket purchase and entering Patterson Farm Market & Tours, the ticket holder acknowledges and agrees to this Photo Release Disclaimer.
Acceptance of Terms
By completing a ticket purchase and/or entering Patterson Farm Market & Tours, guests acknowledge that they have reviewed and agree to the applicable ticketing terms, policies, safety requirements, and liability notices stated above.
